What’s Better Feedback

I. Video

Click image to play 2 minute video

Practical tips for better

 II. Takeaways

TWO Models for better feedback

  • Stop, Keep, and Start doing

    for Early learner - when you need to be more directive

  • Ask–Discuss–Ask–Plan-Together

    Advanced learner invited into process

David Sarkany, Lori Deitte. Academic Radiology Vol 24 No 6 June 2017 p740-746

Nidhi Sharma Journal of Breast Imaging 2020 Vol 2 Issue 4 p390-397

Advising a resident using their insight

Start with present: Ask “What is working right now?”

Move to past: Ask “What has work in the past?”

Future: Ask “What do you already know you need to do?” (assume they have the answer)

Focus on What questions; Avoid Why questions;

(Approach for advanced residents)

Marcus Buckingham Harvard Business Review Mar-Apr 2019 p92-101

 III. Further Reading

by our Nidhi Sharma MD

Journal of Breast Imaging 2020 Vol 2 Issue 4 p390-397